Privacy Policy for TUP-Student Document Request Management System (TUP-SDRMS)

Welcome to the TUP-Student Document Request Management System (TUP-SDRMS). This privacy policy outlines how we collect, use, and protect your personal information when you use our platform. Your privacy is important to us, and we are committed to safeguarding your personal data.

1. Information We Collect

When you use TUP-SDRMS, we may collect the following types of information:

• Personal Information: This includes your name, email address, contact number, student ID, and other identifying details required for document requests.
• Request Information: We collect data related to the documents you request, including the type of document, request status, and any supporting documentation (e.g., University clearance, payment receipts, etc.).
• Usage Data: We collect information on how you interact with the website, such as browsing activity, access times, and technical details like IP addresses, browser type, and device information.

2. How We Use Your Information

We use the information we collect to provide, operate, and improve our services, including:

• Processing your document requests and ensuring that your information is accurate and up-to-date.
• Communicating with you regarding your request status and any necessary follow-ups.
• Enhancing user experience by analyzing how our platform is used and making improvements.
• Complying with legal and regulatory requirements.

3. How We Protect Your Information

We implement a variety of security measures to protect your personal data, including:

• Encryption: All sensitive information is transmitted via Secure Socket Layer (SSL) encryption.
• Access Control: Only authorized personnel with a legitimate need will have access to your personal information.
• Data Storage: We store your data in secure servers, and only retain it for as long as necessary to fulfill the purpose for which it was collected.

4. Cookies and Tracking Technologies

We use cookies to enhance your experience on TUP-SDRMS. Cookies help us remember your preferences and improve website functionality. You can disable cookies through your browser settings, but this may affect some features of the platform.

5. Third-Party Services

We do not share your personal information with third-party companies for marketing purposes. However, we may share necessary data with trusted service providers who assist in the operation of TUP-SDRMS, such as payment processors or email services, under strict confidentiality agreements.

6. Your Rights

You have the right to:

• Access, correct, or update your personal information at any time.
• Request the deletion of your personal data, subject to any legal or operational requirements.
• Opt-out of marketing communications by following the unsubscribe instructions in emails.

7. Changes to This Privacy Policy

We reserve the right to update this privacy policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions or concerns regarding this privacy policy or the handling of your personal data, please contact us at:

Email: registraronline@tup.edu.ph

Address: Ground Floor, Arts and Sciences Bldg., Ayala Blvd., Ermita, Manila 1000, Philippines

Thank you for using TUP-SDRMS. Your trust is important to us, and we are committed to maintaining the privacy and security of your information.